Policies

Domestic Shipping:  Each Ink & Rags Product is made to order so you are guaranteed to receive the latest designs, in the exact size you need, fresh from the Production Floor.  With that in mind, orders can take 2-4 weeks to produce, ship, and deliver to you.  If you have an event or special need for immediate delivery please contact us to inquire about trunk show inventory, samples, or rush delivery.

International Shipping:  We ship all over the world using the United States Postal Service Priority Mail.  Including production time, International Orders can take 4-6 Weeks to Arrive.  Your Post will collect your counties Import Fees and/or Import Taxes at the time of delivery.  For information about what that will cost, please contact your Government or Customs for more information.

*FREE Shipping:  Occasionally Ink & Rags will offer Free Shipping Specials with no coupon necessary to Domestic Customers within the 48 Contiguous United States. Free Shipping does not apply to customers outside the US.  A small surcharge will be added for Alaska and Hawaii and all off-shore United States territories and possessions, which include American SamoaGuam, the Northern Mariana Islands, Puerto Rico, the U.S. Virgin Islands, and Military or APO Addresses.

Returns and Exchanges:  We take great care to provide accurate photography, detailed descriptions, and multiple fabric choices for almost every taste.  If you have reviewed the information carefully and asked for advice prior to ordering, the product should work out perfectly.  If you received your order and it is not as described, or even if there's nothing wrong with it, but it's not the color you hoped for, or the fabric you thought you wanted... no problem, simply contact us at info@inkandrags.com for exchange instructions, mail it back to us, and we'll exchange it for anything else in our shop! 

Exchanges and Returns must be new, unused, unwashed, and in the original packaging.  PLEASE be sure your return is FREE OF ALL PET HAIR prior to return.

Cancellations:  Because your items are being custom made just for you, in the size and color you need, cancellations will not be accepted once your order is processed (your credit card is charged) and production begins, this is generally within 1-2 business days of purchase.  If you realize that you made a mistake or need to make a change to an order, please contact us immediately, and we will do our absolute best to help find a solution.

Ink & Rags commitment to your privacy


There is nothing we hate more than unsolicited sales calls. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:  As part of the order process, the following information is collected from shoppers:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information

This information will be used solely for the purpose of filling your immediate order.  We will not sell, loan, share or otherwise provide your information to anyone outside Ink & Rags and it's Fulfillment Partners.

Contact us if you have and questions or concerns.