Policies

Domestic Shipping:  Each Ink & Rags Product is made to order so you are guaranteed to receive the latest designs, in the exact size you need, fresh from the Production Floor.  With that in mind, Domestic orders can take 2-4 weeks to produce, ship, and deliver to you via UPS or USPS.  Shipping rates vary from $0 - 20 USD depending on the size and weight of your order.  If you have an event or special need for immediate delivery please contact us to inquire about trunk show inventory, or samples.  Rush shipping is not available on made to order items.

International Shipping:  We ship all over the world using the United States Postal Service Priority Mail, with few exceptions.  Shipping rates vary from $35 - 75 USD depending on the size and weight of your order, shipping will be calculated and added to your order at the time of checkout.  Including production time, International Orders can take 4-6 Weeks to arrive.  Your Post will collect your counties Import Fees and/or Import Taxes at the time of delivery.  For more information about what that will cost, please contact your Government or Customs for more information.

*FREE Shipping:  Occasionally Ink & Rags will offer Free Shipping Specials with no coupon necessary to Domestic Customers within the 48 Contiguous United States. Free Shipping does not apply to customers outside the US.  A small surcharge will be added for Alaska and Hawaii and all off-shore United States territories and possessions, which include American SamoaGuam, the Northern Mariana Islands, Puerto Rico, the U.S. Virgin Islands, and Military or APO Addresses.

Exchanges:  We take great care to provide accurate photography, detailed descriptions, and multiple fabric choices for almost every taste.  If you have reviewed the information carefully and asked for advice prior to ordering, the product should work out perfectly.  If you received your order and it is not as described, please contact us immediately and we will do everything in our power to correct it quickly and with a minimum of inconvenience to you.  If there's nothing wrong with it, but it's not the color you hoped for, or the fabric you thought you wanted... no problem, simply contact us at info@inkandrags.com for exchange instructions, and we're happy to offer a free exchange for anything else in our shop.

Refunds for Return:  You may return your order for refund for any reason.  Please contact us at info@inkandrags.com for return instructions.  You will be required to provide a valid tracking number for your return.  We will process the refund within 48 hours of receipt of the return.  

When will the refund show on my account?  The Electronic Transfer Act, requires banks to credit the refund within 10 business days from the date I process the refund in house.  But it usually occurs faster than 10 days if you are with a mainstream bank.

Exchanges and Returns must be new, unused, unwashed, and in the original packaging.  PLEASE be sure your return is FREE OF ALL PET HAIR prior to return.  Returns and Exchanges must be received in our warehouse within 14 days of delivery to you.

Custom orders are not eligible for return.

Cancellations:  Because your items are being hand made just for you, in the size and color you need, cancellations will not be accepted once your order is processed and production begins, this is generally within 1-2 business days from the date of purchase.  If you realize that you made a mistake or need to make a change to an order, please contact us immediately, we will do our absolute best to help find a solution.

Ink & Rags commitment to your privacy


There is nothing we hate more than unsolicited sales calls. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:  As part of the order process, the following information is collected from shoppers:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information

This information will be used solely for the purpose of filling your immediate order.  We will not sell, loan, share or otherwise provide your information to anyone outside Ink & Rags and it's Fulfillment Partners.

Contact us if you have and questions or concerns.

Ink & Rags 
E-mail Us:  info@inkandrags.com
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 Leave a Message:  (855) 687-7247